Refund Policy

1. Overview

At Fuzzy Cloud, a brand of Jeekunj Enterprise, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Eligibility for Refunds

Refunds may be considered in the following circumstances:

• Service not delivered as described
• Technical issues preventing service delivery
• Billing errors or duplicate charges
• Service cancellation within the specified cancellation period

3. Refund Process

To request a refund:

1. Contact our support team with your request
2. Provide your order details and reason for the refund
3. Allow 2-3 business days for review
4. If approved, refund will be processed within 5-10 business days

4. Non-Refundable Items

The following are generally not eligible for refunds:

• Services already delivered and completed
• Custom development work that has been completed
• Subscription fees for periods already used
• Services cancelled after the cancellation period

5. Payment Method

Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

6. Product-Specific Refund Policies

All products developed by Fuzzy Cloud under the legal entity Jeekunj Enterprise may have their own refund policies. While these product-specific policies are guided by Fuzzy Cloud's general refund principles, they may include different terms, conditions, and procedures specific to the product's nature, delivery method, and business model.

In cases where a product has its own refund policy, that policy shall supersede this general refund policy for that specific product. Users are encouraged to review the refund policy of each product they purchase, as it may contain important information about eligibility criteria, refund processes, and timeframes specific to that product.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: contact@fuzzycloud.in
Address: 1001, Satyamev Elite, Ahmedabad, Gujarat, India
Note: All legal communications regarding refunds should be directed to Jeekunj Enterprise at 24/1, Jeekunj, Satyanarayan Road, Near Parimal Chowk, Bhavnagar, Gujarat, India.